Average Reviews:
(More customer reviews)I received a defective unit. Think this was odd, wrong! :-(
The sound did not work, something that you can tell as soon as you turn it on! The plant who did the refurb would know this if they tested the unit before they put in the box. (There are built in diagnostics, you could just try those before you put it in the box and ship it as "Like New Condition")
After over 2 hours on hold, Magellan quickly confirmed that the product was indeed defective and that their remanufactured units are often shipped with operational defects. The description "remanufactured to like new condition" is not true for these units. Oddly the support tech confirmed that the over $600 price was reasonable for these remanufactured units.
Also the 90 day warranty period means that you will get only 2 tries to ship the unit back and try to get a working unit. They said that they would take 4-6 weeks for an exchange, and that it would not re-start the 90 day warranty. They offer a 1 year warranty for an additional $ 130, but the new one is only $200 more and has the latest maps and software in it, why would you buy remanufactured?
I do believe the Roadmate is a good product, but remanufactured is not OK., and their support and warranty for Remanufactured are intended to keep you from buying them.
It all seems rather unethical to me.
Click Here to see more reviews about: Remanufactured Magellan RoadMate 700 20 GB Vehicle GPS Navigation System with Windshield Mount
Magellan Roadmate 700 is the first affordable, easy-setup,easy-to-use vehicle navigation system. It features: touch screen input, turn-by-turn visual and voice guidance with TrueView 3D navigation showing upcoming maneuvers. It will automatically calculate a street route or help find one of 2 millions points of interest, including restaurants, ATM machines, gas stations, parks, etc. The unit comes completely pre-loaded with NAVTECH street and address data for the Continental US and Canada and includes a DC vehicle power adapter, AC power supply, data cable and a user's manual.
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