TomTom GO 920 Portable GPS Vehicle Navigator Review

Average Reviews:

(More customer reviews)Edited 10/5/2008
I've had a chance to use the 920 for about 6 months of heavy use and here's an update to my prior review:
1) Mapshare really works. It's great to get updates from users all over the country. What a great idea.
2) Map updates have refined the product over time. I got the 920 when it came with the original 920 maps. Mine had the 1 year map guarantee, so I have now gotten about 3-4 map upgrades (I forget the exact #) and with each update the maps have improved. The application has also improved. The latest 920 app and maps include Lane Assist and Intelligent Routing which come standard on the 930.
Lane assist is like Reality View on Navigons. You get a very nice highway view with clearly delineated flashing lanes that tell you which lanes to stay in. So, if you are on a 5 lane highway and you should stay in any of the 3 left lanes, Lane Assist will clearly show you that.
I have not had a chance to compare the IQ Routes to non-IQ routes as I just figured out how to turn IQ routes off in order to do the comparison yesterday; but the new routes have served me very well in terms of minimizing time. IQ Routes take traffic data from different times and days that are accumulated in a data base and use that to predict the best route. This isn't very intuitive to me, since I would think that the Traffic function would do that better; but maybe this works best for situations where there are no traffic sensors or you can't access the Traffic features.
3) Cell Phone Traffic. Let's you connect the TT920 to your cell phone (mine is Sprint) and downloads traffic in near realtime. I have noticed lately, with the latest mapset, that it is predicting delays, when in fact there aren't any; but don't know if that's because the traffic conditions are changing and there were delays. It is certainly possible because I find that this occurs in construction zones. It might also be a function of IQ routes. I need to investigate this further now that I can turn IQ routes off.
Biggest complaints:
Because of the primitive data entry interface described below, I have found the need to use my cellphone's GPS function to locate POI's and addresses, and then use the TT for routing on many occassions. This is so absolutely ridiculous for such an expensive and premium device in other ways. It's really a shame that TT can't / won't address these issues.
1) You need to know the something about your POI before you can search for it, so you need to enter the city, or the route first. You can't just search for Grand Canyon; you need to know it's in Arizona.
2) Brain dead address entry. This is where Magellan and Garmin are worlds ahead of TomTom. There are millions of address of the form ##A### such as 12W234 and these can't be entered into a TomTom. You won't be able to navigate to these locations; you'll need to know a cross street, perhaps, but how would you know that? Why can't they fix this?
3) Need to know a City to enter an address. Again, an absolutely dumb idea. In suburban areas, a street can pass through multiple communities. Needing to know the City to enter an address makes no sense. Both Magellan and Garmin figured that out years ago.
So, while TT has evolved in many positive ways, it is still very primitive in the way it handles some basic navigation data entry.
Edited 2/14/2008 TT Home reported a new European Map available for the TT920. So, in the process of downloading this I have some interesting observations.
1) A distinct TT advantage, and one I really hadn't thought much about since my 920 is only a few months old, is that Map Updates are downloadable. With Garmin you have to order a DVD. For my i5 it took weeks for the DVD to arrive.
2) But even more interesting than that is that the new Euro maps would not fit on my TT920. It said I needed to delete 110MB to free up enough space, but I didn't have 110MB of stuff to delete. So, now I thought I had a real problem. What I found out is that there is a feature in the TT920 that neither my Garmin 360 or Magellan 4250 have.
Specifically, I put in a blank 8GB SDHC card into the TT. I selected removable drive from TThome. I then downloaded the update to the TT DOWNLOAD folder on the HDD of my PC.
I then formatted the 8GB card to 4GB while it was inside the TT. I then went to Files on My Computer and ADDED the new Euro Map to the 4GB SD card. I copied the contents of the 4GB SD card to my HDD. I then removed the SD card from the TT and reformatted it to 8GB on my PC. I then copied the the contents on my HDD that I copied from the 4GB card to the 8GB card and inserted the 8GB card into the TT
3) At this point, TT920 recognizes Guam, North America and Western and Central Europe.
4) The real impact here is that I can hold 10GB of maps between the internal and removable flash. This is great news. On my Garmin 360, for example, if the North America maps exceed 2 GB, then you have to split the installation of Upper Canada and Lower 48 US. You can't just switch between them, you have to reload the maps. On the i5, I can drag and drop upper and lower maps, but again, can't have both on at the same time.
5) So, the SD cards on the two Garmins I have really serve no purpose for mapping and navigation, whereas on TT the SD card can be an extension of the internal memory. What a great design.
As you are probably aware, with the release of the 2008 maps, Many Garmin units ran short of internal memory to handle the larger maps, requiring the splitting of Upper and Lower north america. This is far less likely to happen on TT920's. SD cards on the Magellan are for backup only and custom POI's.
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Edited 2/9/2008 The i5 refurb is now $99. The Nuvi 360 is going for $249. Prices are dropping and this is very good!
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edited 2/7/08
Well, there is a serious problem with the TTx20's. This may be enough to take them off of your short list. I am debating what to do here. The situation has to do with address numbers. TT does fine with an address in the form of, say, nnn street address. Like 414 Janes Street. What it can't handle is any street number that has something OTHER THAN A NUMBER in it, like 55N123 Anystreet, Anytown, CO. There is no way to enter 55N123, because all you can enter are NUMBERS, not the letter "N". Now this might not be so bad, but I'd guess there are millions of addresses that either have a special character, like a hyphen "-" or a letter N, S, E, W, embedded in the street number.
Both the Garmins and Magellans referenced above, can handle the forms of address numbers that have alpha+numeric combinations. Others who have reported this to TomTom say that the problem is known, but there is no indication as to when or even if TT plans on fixing it.
So, if the TT920 didn't have that nifty Bluetooth Traffic feature, I would go with the Garmin i3... or the Magellan 4250. I can buy 4 i3's or 1.6 4250's for the price of 1 TT920. I should note that the TT720 has the same feature, but I got the TT920 for just about the same price as a TT720. The price has now gone up $90 on the 920 in the last 30 days.=======================================================================
ORIGINAL REVIEW
During a recent illness I think I read nearly every review of the most popular GPS's on the market. I also have had the chance to use
Garmin i5, 200, 360, 550, 680.
Magellan 4050, 4250
TomTom 720, 920
Navigon 2100t
I bought the i5 for my daughter, the 200 for my mother, and the 920 for me. Different markets, different needs.
After reading all reviews and using these products I have concluded that there is a cult-like following for GPS's. There's the Garmin, TOMTOM and Magellan Cults. Probably the Mio, Sony, HP and other cults that I am not following as well. They will banter and chatter on the relative merits and demerits of the various technologies. In the end, the following summarizes my analysis of the comments and products. Note that for the most part when you look at the distribution of Positive and Negative comments, there is almost always a plurality of positive comments for all units. I attribute some of this to the Cult-Status of GPS's
1) They **all** produce goofy routes at times, but overall work about the same. If you had the choice of either having any one of these or not having anything, I'd take any of them. One needs to acquaint ones self with the manual in order to get all of the value out of the products. They all do some things in arcane ways, at times, so it may not be obvious how to make it do what you want it to do. Even the easy to learn Nuvi's have some cryptic functionality.
2) None of the maps are 100% accurate, but all are pretty good. I don't see a big difference between products based on Navteq and TeleAtlas maps, considering all the chatter that is written about Navteq being better than TeleAtlas. There are probably differences in maps, algorithms, routing engines, etc. that all play a part in determining the optimal route, but they all do pretty good on average and badly at times.
3) The best value for a basic GPS is the GARMIN i3 which can be had for $100 refurbed with 1 yr Garmin warranty. The i5 is about $130, also a great deal. If you have expensive nails (ladies) it's nice because it has a touch wheel instead of touch screen. It also runs on 2-AA batteries... slick.
4) For simplicity, the Garmin 200 series is great. Rechargeable, Garmin Lock, nice form factor, fits in pocket or purse. Handy when leaving car with a...Read more›

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TomTom's award-winning software and innovative features mean ground-breaking new technology for the ultimate driving experience. Switch on and go right out of the box. Just enter the address on the touchscreen or with voice prompted address entry and start driving anywhere in the US, Canada or Europe. TomTom guides you door-to-door with turn-by-turn spoken instructions, including street names. TomTom has the most accurate maps. With TomTom MapShare technology you can instantly modify street names, street direction, and POIs on your own device. Branded points of interest and optional daily fuel prices service add even more efficiency to your travels. The GO 920 makes driving even safer with hands-free calling. And now, there are added safety features so you can easily access local emergency providers.

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Garmin nuvi 1490T 5-Inch Portable GPS Navigator with nuMaps Lifetime Review

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(More customer reviews)I received the 1490T on Tuesday evening and downloaded all the updates and new maps. I paired it with my Bluetooth phone and left it to charge overnight. On Wednesday we left Central Florida for the Panhandle and the 1490T worked flawlessly - this GPS was really terrific and we played with most every function. I turned it off and put it in the center console to keep it safe and left it overnight. Got it out and plugged it in the next morning and the screen flashed white then the Garmin name appeared - that is where it sits today. YES, I tried resetting the unit, turned it off and on and with and without the power adapter plugged in. Nothing works - it comes on and flashes a white screen and then the word "garmin" on the screen and it sits there. We made the trip back home without this amazing GPS and were just totally dissappointed. It was so nuch fun using it going up..
This was my 2nd Garmin in 1 week to go bad. I purchased a 265WT last week but the bluetooth would shut the gps down when it engaged. I obtained a RMA from Amazon as I decided to just go ahead and jump up to the latest feature rich unit (the 1490T). I previouslly owned a Magellan Crossover for the past 4 years and it is still running great but I wanted to upgrade and add the bluetooth. It appears that even though Garmin is gaining market share, they have sacrificed their quality to hold profits. I am going to try again with another 1490T as we did really love it but we are concerned over the Garmin GPS quality.
UPDATE - 06-02-2010
I received an email from Garmin support who offered the following (Thank you for contacting Garmin International, I am sorry to hear that this has happened. Your GPS will require warranty service. Please return your device to the address below ---- Once we receive your GPS Unit and check it into the system, you will receive it back in approximately 10 - 14 days. For most units, the device will be exchanged for a newly overhauled device)
YOU HAVE GOT TO BE KIDDING ME!!!! Ship, at my cost to Garmin, wait 10-14 days and get an "overhauled" unit back. After only 5 hours of use on a brand new unit??????????? I'm not a happy camper with Garmin!
NOW - Amazon on the other hand emailed me a return shipping label to send my dead gps back to them and they sent me a brand new NUVI 1490T (overnight) at the same time. AS I am writing this I am already updating my new unit. Amazon is GREAT - Garmin's customer service policy sucks.. (and this was over the Memorial day weekend - WOW)
June 23, 2010 - followup
I've been using the 1490T on a regular basis now and it is working just great. Everything is working including the traffic information updates. I have seen the occasional advertising from the fm traffic receiver but the messages are totally out of the way and cause no problems at all. this is a really terrific GPs and we continue to love it. I downloaded additional POI including the speed and red light cameras. Very nice feature and lets you know in plenty of time to be careful.
Although I love this unit I still harbor negative feelings toward Garmin and their customer service policy.
UPDATE 07-08-10
I received an email from Garmin telling me that I had to download a 'MANDATORY" free update. This update is to fix the previous problem I had on the first unit I had received. I followed the instructions, the download went fine and the new version was updated to 4.40. I disconnected the unit from the computer and the 1490T will no longer run. It is dead as a door nail. I have tried everything but it will not respond at all..
I am again returning this Garmin 1490T to Amazon but for a full refund this time. This Garmin 1490T and Garmin support is the worst there is.
quote---
Here is what Garmin says - Please allow 10-14 days for the repair and return of your device.
We know our customers rely upon their Garmin GPS device(s), especially during the summer travel season, and we regret any inconvenience this situation may have caused. We are committed to developing products that are known for their quality and reliability and will continue to work diligently to earn the trust of our customers..
endquote ---
Garmin has pissed on this customer one two many times.


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5" Widescreen nuvi 1490T with nuMaps Lifetime. The included nuMaps Lifetime subscription card allows you to download the newest map data up to four times per year without monthly fees or maintenance costs.What's in the Box: onüvi 1490 oPreloaded City Navigator NT North America (U.S. and Canada) oLifetime traffic¹ oFM traffic receiver with vehicle power cable (indicated by "T" after model number on the box) oVehicle suction cup mount ² oUSB cable oDashboard disc oQuick start manual

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Garmin nüvi 275T 3.5-Inch Bluetooth Portable GPS Navigator (Factory Refurbished) Review

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(More customer reviews)Its a refurb--but works great. Called Garmin--they gave me the code to upgrade the maps NA and Europe. If you know what that costs with any GPS you know 150 for the device and both current maps is a steal.

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Refurbished nüvi 275T Travel Assistant

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Garmin nüvi 270 3.5-Inch Portable GPS Navigator Review

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(More customer reviews)The Garmin GPS was a godsend on our trip to Europe. If you have ever driven into cities or small towns in Europe you will know how difficult it is to navigate, while trying to read foreign street signs, dodging motor scooters and bicylists, finding the right exit out of a around-about all the while being pushed along by the very aggressive drivers behind you. But with the GPS most of that stress goes away as you know when and where to turn and you drive through towns like a native. I was very impressed that even going through the miles long tunnels of the alps the GPS must be programmed to keep the unit tracking without a satellite signal because several minutes later coming out of the tunnel it still provides instructions. I purchased the pricier model 270 because of the factory installed European maps. If you purchased a GPS with only North America maps and had to load the European maps the cost of those maps would be another $250. It's less money to get the 270 or 370 with maps already loaded. The windshield mounting is excellent and worked well in the rental car. The Nuvi series GPS is convenient enough in size to be carried in the pocket for walking around the cities. But it does not work as well for pedestrian purposes because it cannot keep bearings well as you tend to rotate the device and it looses it sense of direction. I read all the reviews on GPS's and chose the Garmin because of it's higher ratings for search engine, ease of use and maps. You will immediately become an expert user even without reading instructions with this device. It is literally that easy to use.

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Navigate both North America and Europe without loading more maps with the affordable nuvi 270. This entry-level Personal Travel Assistant makes traveling so simple. For even more mapping options, nuvi 250 and nuvi 200 offer less map coverage at a lower price. Like all nuvi 200-series members, the 270 features an easy-to-use colorful touchscreen and ultra-slim design--perfect for everyday navigation.
Smart, Powerful Design The nuvi 270 is built with a high-sensitivity WAAS-enabled GPS receiver for extreme accuracy, as well as an SD card slot for storing your media and additional navigation tools, and a USB interface for loading data. All this is wrapped up in a package that measures 3.8 x 2.8 x .8 inches (W x H x D) and weighs just 5.2 ounces. The nuvi 270's 3.5-inch (diagonal) display is touchscreen-enabled, making it a cinch to control the device with your fingertips. A rechargeable lithium-ion battery provides up to five hours of battery life depending on use.
Navigate with Ease nuvi 270 comes ready to go right out of the box with preloaded City Navigator NT street maps, including a hefty points of interest (POIs) database with hotels, restaurants, fuel, ATMs and more. Simply touch the color screen to enter a destination, and nuvi takes you there with 2D or 3D maps and turn-by-turn voice directions. In addition, nuvi 270 accepts custom points of interest (POIs), such as school zones and safety cameras and lets you set proximity alerts to warn you of upcoming POIs.
Go Beyond Navigation Navigation is just the beginning. nuvi 270 features many travel tools including JPEG picture viewer, world travel clock with time zones, currency converter, measurement converter, calculator and more. It also comes with Garmin Lock, an anti-theft feature, and configurable vehicle icons that let you select car-shaped graphics to show your location on the map. Optional plug-in SD cards for our line of Garmin Travel Guides and Garmin SaversGuide provide detailed data for attractions and information on nearby merchants offering discounts, so you can customize nuvi for your travel needs.
Note: Like most USB Mass Storage Devices, the nuvi is not compatible with Windows 95, Windows 98 or Windows Me.
What's in the Box nuvi 270, preloaded City Navigator NT for North America and Europe (full coverage), vehicle suction cup mount, vehicle power cable, dashboard disk, and set up and go guide.

Which nuvi is Best for You?Note: All nuvis come with detailed NAVTEQ maps containing more than 6 million pre-loaded point of interest locations.
Device

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Garmin nüvi 1370/1370T 4.3-Inch Widescreen Bluetooth GPS Navigator with Maps of North America & Europe and Lifetime Traffic Review

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(More customer reviews)First let me give the bad. Don't ever try to contact Garmin via phone. I waited 45 minutes just to get a live body. Then once I talked to someone he wanted to transfer me to someone else where I would have to wait another 30 minutes. I finally just hung up and sent them an email. The other bad is that Garmin has too many models and too many differences. Some of the nice features on the $200 model are not available on the $450 model. A perfect example is that this 1370t doesn't include route planning, which is ridiculous. Garmin also seems to change their mount every time they bring out a new line. How about just keeping the powered mounts that seem to work so well? I was limited to the 1370t because it was one of the few that had both U.S. and Europe maps.
Now for the good. I had previously been using a Garmin 330 but it had old maps and was huge by today's standards. This 1370T is a nice size, clear screen, and fast calculations. It has some nice features like Ecoroute, Cityxplorer, pedestrian mode, bluetooth, etc. The reason I was calling Garmin was because one of their cityxplorer maps was only downloading to 50%. Hopefully they get that figured out before I have to travel. I'm happy with the UI and everything else worked out well.

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Get more maps and less profile with the widescreen nuvi 1370T. This thin navigator has preloaded maps for North America and Europe, lane assist, pedestrian navigation options, hands-free calling, subscription-free traffic alerts and ecoRoute™ to calculate a more fuel-efficient route.Receive Subscription-Free Traffic Alerts Get more maps and less profile with the widescreen nuvi 1370T. This thinnavigator has preloaded maps for North America and Europe, lane assist, pedestrian navigation options, hands-free calling, subscription-free traffic alerts and ecoRoute™ to calculate a more fuel-efficient route. Receive Free Traffic Alerts Steer clear of traffic with nuvi 1370T's integrated FM traffic receiver and free lifetime¹ traffic updates. Receive alerts about traffic delays and road construction that lie ahead on your route. Next, simply touch nuvi's screen to view traffic details or detour around the problem area. Know the Lane Before It\'s Too Late No more guessing which lane you need to be in to make an upcoming turn. Lane assist guides you to the correct lane for an approaching turn or exit, making unfamiliar intersections and exits easy to navigate.Navigate City Transit With its enhanced pedestrian navigation capabilities, nuvi 1370T is the perfect travel companion for getting around town. Download optional cityXplorer™ content to help you navigate city public transit. Know where to walk, where to catch the bus, subway, tram or other transportation and how long it will take to get there. nuvi 1370T easily fits in your pocket or purse. cityXplorer maps are available for select cities throughout North America and Europe. And with prices as low as $9.99, you'll have money left over to spend in the big city. See More With nuvi 1370T's widescreen display, you'll always get the big picture. View map detail, driving directions, photos and more in bright, brilliant color. Its sunlight-readable, 4.3" (10.92 cm) display is easy to read, from any direction. Get Turn-by-Turn Directions nuvi 1370T's intuitive interface greets you with two simple questions: "Where To?" and "View Map." Touch the color screen to easily look up addresses and services and get voice-prompted, turn-by-turn directions that speak street names to your destination. It comes preloaded with detailed City Navigator® NT street maps for both North America and Europe, millions of points of interest (POIs), 2-D or 3-D maps and the speed limit for most major roads in the U.S. and Europe. Its digital elevation maps show you shaded contours at higher zoom levels, giving you a big picture of the surrounding terrain. With the 1370T's enhanced user interface, you can slide your finger to conveniently scroll between screens. You also can upload custom points of interest (POIs). And with HotFix® satellite prediction, nuvi calculates your position faster to get you there quicker. Make Hands-free Calls For hands-free calling, nuvi 1370T integrates Bluetooth® wireless technology with a built-in microphone and speaker. Just pair it with your compatible Bluetooth phone and talk hands-free through the 1370T while staying focused on the road. Simply dial numbers with nuvi's touchscreen keypad to make a call. To answer calls, just tap the screen and speak into its built-in microphone. Enjoy convenient one-touch dialing for contacts and points of interest. Go Beyond Navigation Navigation is just the beginning. nuvi 1370T saves you gas and money with ecoRoute — a green feature that calculates the most fuel-efficient route, tracks fuel usage and more. The 1370T includes many travel tools, including JPEG picture viewer, world travel clock with time zones, currency converter, measurement converter, calculator and more. With photo navigation, you can download pictures from Garmin Connect™ Photos and navigate to them. With its "Where Am I?" emergency locator, you always know your location. Simply tap the screen to get your exact latitude and longitude coordinates, the nearest address and intersection, and the closest hospitals, police stations and fuel stations. The 1370T features Garmin Lock™, an anti-theft feature, and is compatible with our free Garmin Garage™ where you can download custom voices and vehicles. Enhance your travel experience with optional plug-in microSD™ cards. What's in the Box nuvi 1370, Preloaded City Navigator® NT North America (U.S and Canada) and Europe, Lifetime traffic¹, Vehicle suction cup mount, FM traffic receiver with vehicle power cable (indicated by "T" after model number on the box), Vehicle suction cup mount, USB cable, and Quick start manualCompare all Garmin nuvisClick the button below to compare by series, user type, and features.
Visit Garmin.com at https://www8.garmin.com/support/download.jsp to get the latest firmware updates for your nuvi to keep it current and performing at its best.¹Lifetime traffic extends for the useful life of your Garmin traffic receiver (as long as you own a compatible Garmin GPS) or as long as Garmin receives traffic data from its traffic supplier, whichever is shorter. Traffic content not available for all areas. See www.navteq.com/rdstraffic for traffic coverage areas and www.garmin.com/traffic/fm/navteq.html for program License Agreement containing complete terms and conditions.

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