Average Reviews:
(More customer reviews)****Update****
I changed my review of this GPS from five stars down to three stars for a few different reasons and I ended up taking the GPS unit back to the place I purchased it from (it was very hard to walk away from the $129 sale price) and purchased the TomTom XL340 TM.
The main reason I traded this unit in for a new one was the user interface. I completely understand that TomTom wants to create a simple user interface geared towards the 80% of people who want a simple and easy to understand GPS unit. On this, the XL 350 TM performs exceptionally well. However, if you want to really customize the GPS to do things for you, then you are out of luck because you cannot update very manypreferences in the unit. I like to tinker with the GPS unit and in the end I want ultimate control over what is on the screen and what information I can or cannot get. The 350 TM does not give you ANY leeway to set up the GPS in the exact way you want. If you see the words "Easy Menu" on the box and you like to have control over everything the GPS displays then the unit will not be for you. If you want simple and easy-to-understand-out-of-the-box performance, then this GPS will work fine.
The XL 340TM GPS uses the old menu system from TomTom. I ended up paying $60 more for this GPS but it was important to me to be able to customize the menu system. This unit also has lifetime maps and traffic and this was my main reason for buying a new GPS. Instead of two options on the main screen, I have ten. Under the preferences menu this unit lets me check seven different boxes under the Safety Preferences menu. Additionally there are two other sub-screens under this that let me set when I am driving on the wrong side of the road and to choose if I ever want the map display shut off. I can also change the information displayed on the status bar and on the 350 I could not. There was no compass function that I could see on the 350 that is available here. It also lets me set up different information on the Quick Menu preferences and this option was not available on the 350 at all. It also lets me check off about 15 different items under planning preferences including things like avoiding toll roads, avoiding ferries, plan routes by fastest times, shortest routes, avoiding freeways etc. Under Advanced Preferences it lets you select options like displaying street names, house numbers before street names, lane images etc. You can also prepare routes on this unit and also build an itinerary including waypoints.
I also sent an email to the TomTom support team asking if there was anyway I could get and use the old menu system they used and was told that is was not possible. The problem with this response? It took TomTom over a week to answer my question. That seems like a very long response time and is another reason I took one more star off of my rating.
Overall the 350 was a nice unit and easy to use, it simply did not allow me to customize the GPS like I wanted to.
*****Update over*****
I travel a lot for my job and have used an older model Mio GPS unit to get me to my destinations. The Mio worked fine for the most part, but the last time I went to a new city the maps were very old and out of date. I decided it was time to upgrade to a new GPS unit and researched Garmin and TomToms because they are the two biggest players in the market. In the end, the lifetime traffic and lifetime map upgrades pushed me towards the TomTom XL 350 TM, a model that just came out at the end of May 2010.
In my research for a new GPS it seems that people either liked Garmin or the TomTom because of the interface. People usually had a strong bias for one or the other. The interface did not matter to me as much as what I could get for my money. I seriously looked at the Garmin nuvi 780 because this is a top-of-the-line Garmin, albeit a discontinued model, and Amazon is selling it for 74% off the original price. For the money it seemed like a fantastic deal except for two things. This unit uses MSN Direct content for traffic and you have to pay a subscription fee after the trial period ends, and MSN is discontinuing this service at the beginning of 2011. This unit did not include lifetime updated maps, which is a big deal for someone buying a new GPS unit simply because the old one had maps in it that are getting obsolete.
Since lifetime maps were very important to me (without having to shell out $100 more for the upgrade) my choices were suddenly locked in on TomTom units. I researched their products and decided I was either going to get the XL 540 TM (the TM is lifetime traffic and maps) or the same unit but with a smaller screen size, the XL 340 TM. I decided I was going to go for the one with the 4.3" wide screen, the XL 340 TM, instead of the bigger 5" screen because I read that the 5" screen is cumbersome for the window mount to handle.
Well the best laid plans sometimes go astray because when I went into Best Buy they had the brand new XL 350 TM on sale for $169.99 when the regular price was $229.99. I bought the unit immediately beacuse I figured the unit was very similar if not an improvement over the XL 340 TM.
Here are my first impressions after using the TomTom XL 350 TM for two days.
1.The design is sleek with a crisp and clear screen. My old Mio looks like a clunky old refrigerator compared to the new TomTom.
2.I wish TomTom had an external memory card on these units. I have read people have had problem updating maps because they have run out of room on the unit. Since I read about it, I was expecting it, and ended up backing up my unit and then deleting the French and the Spanish language functions to free up space. This freed up about 30 mb on a 2 gb flash drive. TomTom could fix this issue by simply making the maps of Canada, the United States and Mexico separate. Anyway, the fix of deleting the French and Spanish speaking files worked well.
3.The instructions are very skimpy in the box. There are basically no instructions on how to set up and install the new software on the device. This was not a big deal for me because I researched the hell out of it, but for someone like my mom this would be a killer. I connected the device to my computer and found the setup program on the device and ran it.
4.When you first plug the unit into the computer it takes an hour and a half to download the new maps and the GPS fix software. After it downloads all the software it needs, then you install the TomTom Home software. This is not really installed on your machine, but rather it is an account set up on a web site and the software seems to reside there.
5.Once you install the Home software or set up an account, the icons in TomTom Home are very easy to understand and use. I performed a backup of my unit and then I deleted the Spanish and French language files from the unit. If TomTom would ever install Mexico, Canada and the United States separately then space would not be an issue because most sane people would never rent a car or drive in Mexico unless you lived there, and then if you did liver in Mexico you most likely would not need maps of Canada. This is a very small issue but one that could be fixed with minimal issues.
6.Once you perform the backup and delete you install the software upgrade to the TomTom. This did not take long at all, maybe 15 minutes.
7.The window unit is very different from the Mio. I like the looks of it because it looks elegant. It is a little awkward to use at first, but after you get used to it then it works as designed. My Mio had a linchpin system to hold the unit to the window unit and over time I lost the linchpin so the design there wasn't perfect. This design is like a hip joint, a ball in the socket, and although it moves stiff (I bet in order to keep the GPS unit still) it functions well and had no problems holding the unit on the window or dash. It is easy to unsnap the unit from the wondow mounting device so you can take the GPS unit with you instead of leaving it in the car.
8.The user interface on the GPS unit is simple and easy to use. It is very intuitive and when you fist turn it on there are pop-up balloons there to help guide you through the process. By playing around with it for a bit I became very adept at doing what I needed to get done for the GPS unit to function.
9.I like the graphics on this unit. The GPS fired up and found a signal within seconds (my old unit took up to a minute or so to lock onto a satellite). I typed in the address of where I wanted to go, it plotted a route for me, and I hit the done button to get the 3-D view map on the screen. From there it is easy because you follow the prompts. The section on the bottom of the screen tells you which way your next turn will be(left or right) and it tells you how far away from the turn you are at the moment. This unit is accurate to within 5 feet or so of where my car was so it would be very hard to miss a turn. My old unit was only locked in from about 20 yards, which caused problems sometimes when I was on a freeway and passed my exit going 70.
10.I have not been able to get lane assist to work yet (I only drove local routes). This is part of the reason I bought this unit. From the pictures on other reviews it looks great.
11.I have no clue on how the routing is compared to my old unit yet. I will get a better judge of this over time. I like it a lot so far.
12.The screen is absolutely bright enough to see in the daytime. The sound is loud enough to hear the spoken street names and directions.Overall I highly recommend this unit. If anything changes in the next few months I will come in and update my review.
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TomTom XL 350TM 4.3-Inch Portable GPS Navigator (Lifetime Traffic & Maps Edition)Get street smart with the TomTom XL 350·TM--complete widescreen navigation, featuring Lifetime Traffic and Map Updates*. Enjoy a lifetime of easy driving with two great features from TomTom. Lifetime Maps guarantees you receive four new editions of your TomTom map each year to ensure that you are always navigating with the industry's most up-to-date map. And, Lifetime Traffic automatically sends real-time updates to your TomTom, so you can always steer clear of traffic delays and take the fastest route possible to your destination.
Since TomTom has the industry's most accurate and dependable maps you'll have access to one million more miles of roads than you would using other GPS brands. Navigate to any location in the US, Canada or Mexico--or directly to one of 7 million preloaded points of interest. Finding your way has never been easier, using TomTom's new EasyMenu and spoken turn-by-turn instructions including street names.
Only TomTom has IQ Routes**. This exclusive technology evaluates routes based on actual traffic speeds, rather than posted speed limits, and will recommend the fastest route for the time of day. You'll always be directed to the quickest, most efficient route. Advanced Lane Guidance provides extra clarity when navigating difficult junctions by showing you which lane to take, so you won't miss your turn or have to make dangerous lane crossings. Photorealistic images and a pulsing green arrow indicate exactly which lane to use.
Eighteen percent of the nation's road information changes every year. With TomTom's exclusive Map Share On-Demand Updates, you have the ability to update your own map instantly or download verified updates from other drivers. Update your TomTom daily or whenever you wish.
The "Help Me!" menu lets you travel with peace of mind. It provides added safety features so you can easily access local emergency providers such as police, fire stations, and hospitals. The "Where Am I?" feature pinpoints your exact location so you can accurately communicate it to emergency resources.
The award-winning Fold & Go EasyPort mount folds neatly onto the back of the device, so both are small enough to fit into your pocket or bag.
Maps of US, Canada & Mexico TomTom is known the world over for the accuracy and extensive coverage of its maps. TomTom maps include 1 million more miles of road than other GPS brands and have been rated highest in terms of quality and reliability.
Lifetime Traffic & Map Updates Enjoy a lifetime of easy driving with two great features from TomTom. LIFETIME Maps guarantees you receive four new editions of your TomTom map each year to ensure that you are always navigating with the industry's most up-to-date map. And, LIFETIME Traffic automatically sends real-time updates to your TomTom, so you can always steer clear of traffic delays and take the fastest route possible to your destination.
Note: You receive non-transferable traffic data and up to four non-transferable map data updates per year until the product's useful life expires or TomTom no longer receives map or traffic updates from its suppliers, whichever is shorter. Details and terms at www.tomtom.com/legal.
EasyMenu Easily access all of TomTom's powerful features through its simple and intuitive two-button menu. Just a tap gets you started, and easy-to-follow commands and recognizable icons lead you through a quick start-up process to get you on the road in no time.
7 million Points of Interest Comes preloaded with more than 7 million points of interest in over 60 categories. Easily find millions of gas stations, restaurants, hotels and more on your route. Or, seek out a new tourist attraction, nightlife spot or shopping center and navigate directly to it. Customize by adding your own favorites.
IQ Routes* Despite posted speed limits, traffic traveling along a road at 8 a.m. moves at a different pace than it does at 2 p.m. Actual traffic speed is affected by rush hour, traffic light changes, pedestrian traffic, day of the week, and more. Only TomTom offers exclusive technology that evaluates routes based on actual traffic speeds, rather than posted speed limits, and will recommend the fastest route for the time of the day.
Advanced Lane Guidance** TomTom provides extra clarity when navigating difficult junctions by showing you which lane to take, so you won't miss your turn or have to make dangerous lane crossings. Photorealistic images and a pulsing green arrow indicate exactly which lane to use.
Announces Street Names Keep your eyes on the road while your TomTom announces turn-by-turn directions, including street and place names.
4.3-Inch Touchscreen Expand your horizons with a 4.3-inch extra-wide touchscreen. A wide screen allows an expanded driving view and easier menu operation.
Fold & Go EasyPort Mount The award-winning Fold & Go EasyPort mount provides maximum portability. It folds neatly onto the back of the device, so both are small enough to fit into your pocket or bag and can be taken with you wherever you travel.
*Feature available in the US and Canada only **Feature available in the US only
All TomToms Feature
Plug & Go--Works right out of the box.
30 Day Latest Map Guarantee--Up to date, off the shelf.
TomTom Map Share--Modify your own map and benefit from others' verified changes with TomTom Map Share.
Help Me! Emergency Menu--Easily access local emergency providers such as police, fire stations and hospitals.
TomTom HOME--Always up to date.
Fuel Price Service (optional)--Know more, pay less.
About TomTom Founded in Amsterdam in 1991, TomTom has established itself as a global leader in navigation by being an innovative company with a strong brand, clear customer focus, and high quality products and services.
TomTom is the world's leading navigation solutions provider with navigation products sold in 30 countries and in over 20 languages. To further our commitment to car navigation, TomTom acquired Tele Atlas maps in 2008 so we can continually provide the most up-to-date maps and intelligent routing.
We have our own mapping company! Did you know that every year roads change by up to 40% in high-growth areas? Tele Atlas manages this by using the world's most comprehensive systems to identify and incorporate these changes into our maps with unprecedented levels of speed and accuracy. All TomTom devices benefit from the Tele Atlas advantage--more coverage, more points of interest, and more freshness and accuracy.
Why TomTom? At TomTom, we believe that personal navigation should be as easy and safe as possible. We develop smart technology that gives you straightforward solutions, innovations to make life easy.
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